Frequently Asked Questions....

Please wear comfortable, loose fitting clothing that is easy to move around in: T-shirts, track pants, shorts are ideal to enable your Osteopath to accurately diagnose and treat your condition. Please no denim or business shirts. Feel free to bring something more comfortable to change into at the time of your consultation as we have bathroom facilities for changing. 

Initial Osteopathic Consultation

$115 ($105 concession)

Subsequent Osteopathic Consultation 

$93 ($85 concession)

Women's Health Consultation with Haylee Finn

• Initial $175
• Subsequent $125

Mother & Baby Postnatal Consultation with Haylee Finn

• Initial Mother & Baby $200
• Subsequent Mother & Baby $160
• Subsequent Mother & Initial Baby $180
• Initial Mother & Subsequent Baby $180

Paediatric Osteopathic Consultation with Haylee Finn

• Initial $105
• Subsequent $85

You can make an appointment to see us at Rebalance Osteopathy without a referral.  You can make an appointment by booking online, calling the clinic (03 4505 2554) or sending an email, and our receptionist will find a suitable time for you. 

If you have been diagnosed with a chronic medical condition and require complex care you may be eligible for Chronic Disease Management (CDM) Assistance. Your GP must complete a special referral form to refer you to us to participate in this program. 

Yes we do for Initial and Subsequent Osteopathy appointments only (not for Women's Health consultations with Haylee Finn - prices are as above and Paediatric consults already include concession). Concession rates apply to Pensioners, Students or Healthcare Card Holders. Please present this card to our receptionist upon payment. 

Yes we do.

Yes, you can claim your private health rebate when paying for your appointment if you bring along your relevant health fund card. 

Osteopathy is only covered by Medicare if you are eligible for an Enhanced Primary Care (EPC) Plan or Chronic Disease Management (CDM) Scheme. EPC/ CDM Plans are approved by your GP. Please consult your GP to see if you are eligible.

Generally your GP will send a copy of this referral to the chosen provider(s).  At Rebalance Osteopathy, one of our Admin staff will give you a buzz once they have the EPC referral and book in your appointment. It’s as simple as that and you don’t need to do any extra work!

If you are an existing patient about to commence with a Care plan or you are ringing to see if you can make an appointment related to this referral, then please let our admin staff aware that you are covered by this scheme prior to your appointment. 

While we would love to help you out with free treatment, unfortunately we cannot bulk bill Medicare for Osteopathy at our practice, so there will always be a small gap payment.  Full osteopathy rates apply to these appointments and patients are required to pay with a debit card and present their Medicare card to claim the rebate which they will receive into their nominated bank account within 48 hours of the consultation. Alternatively, cash payments will receive a receipt and rebate can be claimed directly from Medicare.

So in summary...

• Yes you can get a Medicare Rebate for Osteopathy using the EPC/CDM program.
• You need a specific doctor’s referral and the right type of physical condition
• You can get $55.10 rebate or up to 5 visits per year, including all your allied health visits allocated
• There will always be a small gap fee
• We can process the rebate on site. It will land back into your debit/savings accounts within 48 hours.

If you have any specific questions at all regarding the EPC/CDM process, please call or email us, and we are more than happy to answer them!

Alternatively, your GP can also answer your questions.

Yes we do.  We will need the relevant referral from your GP before you come in for your first visit.

Rebalance Osteopathy welcomes all patients covered under WorkCover and TAC. As per our practice policy, Rebalance Osteopathy does not directly participate in WorkCover or TAC claims. Claimants are required to pay for Rebalance Osteopathy consultations privately. Detailed invoices can are provided with clients claim numbers, date or accident and employer (if applicable) for claiming. 

Every person; their body and their story is different. That's why every appointment with us is too.Your osteopath will ask about your problem and symptoms. This will include your medical history, any medications you are taking or other factors that may not appear to be directly related to your problem.

Your osteopath will advise you if they can treat you or you need to be referred to another health practitioner.

Your osteopath will conduct an examination and clinical tests. These include diagnostic, orthopaedic or neurological tests, movement and postural assessments, which determine how best to manage your condition.

Be sure to wear comfortable, flexible and appropriate underwear and clothing. Osteopathy takes a whole of body approach to assessment and clinical management, so your osteopath may look at the area that is troubling you, as well as other parts of your body. For example if you have a sore knee, your osteopath may also look at your ankle, pelvis and back.

Osteopaths provide a broad range of treatments. Osteopaths prescribe clinical exercises for you to do at home or work, provide manual therapy, needling techniques, lifestyle interventions and recommend equipment to help you manage your condition and function. 

Mother's can receive Osteopathic treatment any time after birth, usually after a few weeks.  If your baby is really unsettled after birth then Osteopathic treatment can be beneficial straight away. If you don’t have any concerns and you are after a post birth check up then we usually recommend treatment within 2-6 weeks post birth.

Australian Osteopaths have completed 5 years of university training: Bachelor of Science (clinical sciences) and Master of Health Science (osteopathy). They must also be must be registered with AHPRA. Osteopaths at Rebalance Osteopathy are members of the Osteopathy Australia 

Yes, please bring with you any x-rays, ultrasounds, CT and MRI scans and reports, or any other test results that you feel might be relevant to your complaint. If these scans were done in Warrnambool, we can usually access your results for you if required.